Acceptance of the Terms
By using our platform, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions ("Terms"). If you do not agree with any provision of these Terms, please do not use our platform.
Eligibility Requirements
To use our platform, you must meet certain eligibility requirements. These include being at least 18 years old (or the minimum age required in your jurisdiction) and residing within a supported region. You also must be an individual and not a business entity or organization.
Minimum Age Requirement
You must be at least 18 years old to use our platform, unless otherwise specified by applicable laws and regulations.
Geographic Restrictions
Our platform is only accessible to users who reside in regions where we are licensed to operate. We reserve the right to restrict access to our platform based on your location.
Account Registration Rules
To create an account with us, you must provide accurate and complete information about yourself, including your name, address, email address, and date of birth. You also agree to keep this information up-to-date at all times.
One-Account-Per-User Policy
Each user is only allowed one account on our platform. Creating multiple accounts or attempting to use someone else's account is strictly prohibited and may result in account suspension or closure.
Identity Verification and KYC
We reserve the right to request additional identification information from you at any time, including proof of identity and age. You agree to provide this information promptly and accurately.
Account Accuracy Obligations
You are responsible for ensuring that your account information is accurate and up-to-date at all times.
Account Security Responsibilities
You must keep your login credentials confidential and secure your account with a strong password.
Login Credentials and Password Protection
You agree not to share your login credentials or password with anyone else, including friends, family members, or business partners. You also agree to change your password regularly and notify us immediately if you suspect unauthorized access to your account.
Restricted Behaviour and Prohibited Activities
We reserve the right to restrict or prohibit any behavior that we deem unacceptable or in breach of these Terms.
Multi-Accounting and Fraud Prevention
We have systems in place to prevent multi-accounting, including IP blocking, device fingerprinting, and other techniques. We also monitor your account activity for suspicious behavior and may suspend or close your account if we detect any attempts at fraud.
Bonus and Promotion Rules
All bonuses and promotions offered on our platform are subject to these Terms and applicable laws and regulations. You must read and agree to the terms of each bonus or promotion before claiming it.
Wagering and Gameplay Conditions
You agree that all wagers placed with us are made in good faith and not for any unlawful purpose. You also acknowledge that we reserve the right to change our wagering requirements, game rules, and payout structures at any time without notice.
Bonus Abuse Prevention
We have systems in place to prevent bonus abuse, including limiting account activity, monitoring player behavior, and analyzing wagers placed with bonuses. We may suspend or close your account if we detect any attempts at bonus abuse.
Deposits and Withdrawals (if supported)
You agree that deposits made into your account are non-refundable unless otherwise specified by applicable laws and regulations. You also acknowledge that we reserve the right to restrict access to withdrawal features based on your location or other factors.
Verification Before Withdrawals
We require verification of identity before processing withdrawals, as per our anti-money laundering policies.
Processing and Review Procedures
All transactions made with us are subject to review for compliance with these Terms, applicable laws and regulations. We reserve the right to delay, cancel, or reverse any transaction at our discretion.
Responsible Gambling Expectations
We encourage all users to gamble responsibly and within their means. Our platform provides tools to help you set deposit limits, take breaks from gaming, and exclude yourself from playing for a specified period. Please use these features wisely.
Self-Exclusion and Account Restrictions
You may self-exclude your account at any time by contacting our support team or using the My PlayBreak tool on our website. Self-excluded accounts are permanently closed, and we will not attempt to contact you about gaming-related matters.
Game Fairness and RNG Systems
We use Random Number Generator (RNG) systems to ensure fairness in all games offered on our platform. Our RNGs meet or exceed industry standards for fairness and randomness.
Technical Interruptions or Voided Gameplay
We reserve the right to void gameplay due to technical interruptions, software glitches, or other unforeseen circumstances. You acknowledge that we may not be liable for any losses resulting from these events.
Suspension or Closure of Accounts
We may suspend or close your account at our discretion without notice if you breach these Terms, including creating multiple accounts or attempting to defraud us.
Intellectual Property and Platform Ownership
Our platform is owned by Poker OLG, which operates in accordance with applicable licensing and regulatory requirements. You agree that all intellectual property rights in our platform, games, software, and content belong to us.
Limitation of Liability
We shall not be liable for any loss or damage arising from your use of our platform, including but not limited to losses due to technical failures, software glitches, or unavailability of services. You agree that we are entitled to limit our liability in accordance with applicable laws and regulations.
Modification of Terms
These Terms may change at any time without notice. We will make reasonable efforts to notify you about these changes via email or through our website notifications. If you continue using our platform, you acknowledge your agreement to the updated terms.
Contact or Support Guidance
If you need assistance with anything related to these Terms, please contact us and we'll do our best to assist you promptly and fairly.
By continuing to use Poker OLG's services, users agree to abide by these Terms. If a dispute arises regarding the interpretation of these terms and conditions or their application to specific circumstances, both parties shall resolve such disputes through amicable negotiation prior to seeking mediation or arbitration.
